Remote IT Support

Ever wondered why your device is working exceptionally slow all of a sudden? Slow devices not only make you feel frustrated and less productive, but also affects your business operations or maybe a research for a school project.

Well, need not do the wondering anymore- we’ve got you! Our Gold Coast Remote IT support essentially provides solutions to the tiny yet annoying issues that creep into your devices every now
and again. These include virus infection removal, having the device’s software configured, resolving slow working speed, as well as configuring new devices.

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Services

We provide remote IT support to take care of your technical problems

Software, Device, and Hardware Configuration Issues

Every device includes specific software as well as hardware configurations, and issues related to the same can pop up any time. Hence it is exceptionally important to get these configuration issues resolved as soon as possible.

Software Upgrades and Installations

Devices often need timely software updates and rightly so! Regular upgrades provide new and advanced features that enable better performance. But you need not worry as long as we’re here to assist you.

Health Check and Performance Issues

Your device might be going through some performance issues if it is popping out undesired errors or if it is not performing at its optimum level. There might be some bug that is impacting the overall health and performance of the device.

Data Transfer

Data Transfer helps the companies to move data to cloud platforms at a faster speed with more security. Moreover, it also helps to transfer the data to remote backup service or even offsite hardware.

Remote Monitoring

Remote Monitoring services keep an eye out for issues arising in your server network and fix them in no-time so you can get back to what really matters: providing exceptional service.

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Our technician will get to your location or provide remote assistance whenever you face any technical issues.
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Testimonial

It’s always a joy to hear that the work we do has positive reviews.

We have spent 15 years working for Australia’s most
recognised businesses and numerous home users, who were kind enough to say a few words for us.

computer setup at home in loganholme
When I first started my business I had no clue as to what was involved from a technical aspect. Call IT Mate setup my website, they gave me my first office computer. They setup my home office so I could focus more on growing my business. They even provided me with remote support at times when I got stuck. Call IT Mate always has my support.

MindCode,

Director
email recovery in carbrook
I had lost access to my emails and struggled for weeks while losing potential sales. Call IT Mate managed to recover my domain and got my emails back online. Thank you Call IT Mate

Macurthur Fencing,

Director
technology roadmap for business
Call IT Mate has been providing IT Support for all our financial business for a few years. The best aspect of the service is their roadmap. They don't just provide the service and forget about you. They are consistently looking for methods to improve your business. This allows me to make educated decisions for our business.

Banyan Consulting,

Director
Computer repair in Loganholme
We lost our internet on a Friday evening. Call IT Mate assisted in setting up a temporary mobile internet service so we could use our Eftpos and POS over the weekend till the Internet Provider could arrive after the weekend.

Oporto Surfers Paradise,

Director
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Get in touch with Call IT Mate. Our mates are always on the road doing what they do best.

Loganholme QLD 4129 0447 099 201
(All Days)
(10am - 05 pm)
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