Real customers. Real results.
See how Call IT Mate has helped Australian businesses and home users solve real technology problems — what we checked, what we changed and what the outcome was.
Featured case studies
Explore how Call IT Mate has helped Australian businesses and individuals overcome IT challenges. Each case study is based on a real job; client names are kept private.
Business IT & Internet Support
Our business IT support helped an Australian business get an unresolved internet issue investigated and fixed after its ISP had repeatedly closed support tickets.
IT Troubleshooting
When a client's computer kept freezing, even right-click and Windows updates became a problem. We provided onsite IT troubleshooting to get it responding again without resetting Windows.
Computer Performance Support
A laptop used for work and everyday tasks had become slow and was having Wi-Fi problems. An onsite computer support visit got the internet working properly again.
PC & Wi-Fi Support
Devices showed they were connected to Wi-Fi, but the client couldn't get online. Our PC support visit found and corrected an extender setup problem affecting the downstairs computers.
Email Support
This email support job began with BigPond messages no longer arriving in Outlook. We protected the client's existing emails before getting incoming mail working again.
Our approach
We take the time to understand the problem, investigate the cause and put a solution in place that meets the needs of your home or business.
Learn More About Our ServicesWe identify the issue and its impact on you or your business.
We look beyond the symptoms to find the underlying problem.
We recommend and make a practical fix, or work with the right provider.
We explain the result and what will help prevent it happening again.
REAL PEOPLE. PRACTICAL SUPPORT.
Let’s keep your IT running
Whether you need ongoing IT support or help with a specific issue, our team is here to help.
