Software Crashing or Freezing
Apps locking up or closing without warning? Use this ordered, field-tested sequence to pinpoint whether the cause is the app, add-ins, files, drivers, or Windows—and stabilise things without data loss.
Virus or Malware Infection? Remove It Safely on Windows
Pop-ups, unknown apps, or browser redirects? If you suspect malware, act quickly but calmly. Follow this ordered, field-tested process to contain, clean, and harden your PC without risking your data.